Overview
- The Italian Antitrust found the subscription was marketed as unlimited while omitting timely, adequate details on booking windows, seat availability and other restrictions.
- In the original contract, clauses let Wizz Air change terms or suspend the service without justified reasons or sufficient consumer safeguards.
- The contested terms impeded pro‑rata refunds and curtailed withdrawal rights even when a customer’s selected hub airport was affected.
- The annual plan charged €599, discounted to €499 during an introductory phase, for fixed‑price travel on all international routes operated by Wizz Air.
- Authorities ordered an extract of the decision to be posted on Wizz Air’s website, with the inquiry carried out by the Guardia di Finanza’s antitrust unit, and no appeal or corrective actions reported.