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IT Outage Grounds Over 40 Aeroflot Flights While Hackers Claim System Breach

Unverified claims of a prolonged cyberattack have heightened fears over passenger data after the carrier’s systems crashed

Overview

  • Aeroflot reported an information systems failure on July 28, cancelling more than 40 flights to destinations across Russia as well as Minsk and Yerevan
  • Passengers at Moscow’s Sheremetyevo Airport queued to retrieve checked luggage and rebook flights after the airline urged them to leave following cancellations
  • A group identifying itself as Silent Crow and Cyberpartisans BY said it spent a year inside Aeroflot’s network, destroying 7,000 servers and accessing senior managers’ computers
  • Reuters and other agencies have not verified the hackers’ statement or the threat to release personal data of all Russians who have flown with Aeroflot
  • Aeroflot’s IT specialists are working to restore normal operations but the airline has offered little detail on the cause of the outage or when services will resume