Overview

• The National Taxpayer Advocate reports the IRS takes over 22 months to resolve identity theft cases.
• Approximately 500,000 cases remain unresolved, affecting many low-income taxpayers relying on refunds.
• The IRS has been criticized for outdated methodologies and prioritizing the wrong tasks.
• Despite improvements in general taxpayer services, identity theft resolution has worsened.
• Congressional scrutiny and potential funding cuts loom over the IRS's modernization efforts.