IRS Meets 2024 Tax Season Goals with Enhanced Service and Technology

Thanks to increased funding, the IRS improved response times and expanded digital services, enhancing taxpayer experience.

The IRS significantly reduced call wait times to an average of three minutes, down from 30 minutes in previous years, due to a boost in funding from the Inflation Reduction Act.
Taxpayers availed themselves of new technologies like the 'Where's My Refund' tool over 275 million times, reflecting enhanced digital accessibility.
The IRS processed nearly 90.3 million returns by March 29, maintaining efficiency despite high demand.
Extended service hours and additional walk-in centers helped accommodate more taxpayers face-to-face.
Tax Day 2024 marks the deadline for filing returns or requesting extensions, with new tools and resources available to assist taxpayers.