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Iris Ohyama to Launch JILBY Business Cleaning Robot in 2026 Using NTT West’s Physical AI

A new partnership designates JILBY as the first showcase for Physical AI, with commercial specifics to be announced later.

Overview

  • Iris Ohyama announced plans to release the fully in-house JILBY robot for corporate users in mid-2026.
  • NTT West Group’s AI enables user dialogue and AI-driven proposals for optimal cleaning routes based on environment recognition.
  • A basic agreement on collaboration in Physical AI was unveiled on October 29, naming JILBY as the initial implementation.
  • A demonstration took place in Tokyo’s Shinagawa ward, showing tablet-based text instructions, route suggestions, and autonomous operation features.
  • Additional functions include automatic return to a charging dock, a low-noise mode, and three cleaning modes, as the company targets broader service-robot growth and a 2027 sales goal of 100 billion yen.