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IRCTC Website Experiences Third Outage in December, Disrupting Tatkal Bookings

The latest technical glitch during peak booking hours left passengers frustrated as they scrambled for New Year travel tickets.

  • The IRCTC website and app went down on December 31 during the crucial 10 AM Tatkal ticket booking window, affecting thousands of users nationwide.
  • This marks the third outage in December, with previous disruptions reported on December 26 and earlier in the month, attributed to ongoing system updates.
  • Passengers expressed anger and disappointment on social media, citing missed opportunities to book tickets and lack of timely communication from IRCTC.
  • Outage tracker Downdetector recorded over 1,500 reports of website inaccessibility, with issues concentrated in major cities like Delhi, Mumbai, and Bengaluru.
  • IRCTC has apologized for the inconvenience, stating that services resumed after approximately one hour, but users continue to demand long-term solutions to recurring issues.
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