IRCTC Website and App Crash During Peak Holiday Ticketing Hours
A technical glitch disrupted online train ticket bookings for thousands in India, sparking frustration during a high-demand travel period.
- The IRCTC website and mobile app were unavailable on December 26, 2024, due to maintenance, halting e-ticketing services for nearly two hours.
- The outage occurred during peak Tatkal ticket booking hours, leaving passengers unable to secure or manage train reservations during the busy holiday season.
- IRCTC issued a notice citing maintenance activity as the cause, marking the second major outage for the platform this month.
- Social media users expressed widespread frustration, criticizing the platform's instability and the timing of the disruption during high-demand travel periods.
- The outage also impacted IRCTC's stock performance, with shares dropping over 1% on the Bombay Stock Exchange and continuing a year-to-date decline of more than 10%.