Overview

• As of July 16, all Tatkal bookings made online through IRCTC’s website and mobile app require OTP authentication via the passenger’s Aadhaar-linked mobile number.
• OTP verification is also mandatory at PRS counters and when booking through authorised agents to confirm traveller identities.
• Authorised agents cannot access the Tatkal booking window during the first 30 minutes for AC (10–10:30 am) and non-AC (11–11:30 am) classes.
• Passengers must link their Aadhaar number by entering their full name and 12-digit ID in their IRCTC profile via the website or RailOne app to generate the OTP.
• The new requirements build on earlier AI-driven anti-bot measures and mass ID deactivations intended to curb fraud and improve fair ticket access.