Overview

• IRCTC has deactivated over 2.5 crore user IDs after AI-driven analysis flagged suspicious credential patterns
• Since July 16, all Tatkal reservations require Aadhaar authentication with OTP verification to confirm passenger identity
• Agents are barred from accessing Tatkal booking windows during the first 30 minutes of each opening to prevent bulk reservations
• Digital payment options have been introduced at PRS counters and waiting list positions are monitored to deploy special trains or add coaches when demand surges
• Schemes like VIKALP and the upgradation program provide confirmed accommodation to waitlisted passengers and optimize seat utilization