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2w ago

IRCTC Deactivates 2.5 Crore Suspicious IDs as e-Aadhaar Verification Set for Tatkal Bookings

AI-driven anti-bot technology has virtually eliminated malicious traffic to improve genuine user access.

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Tatkal Ticket Booking

Overview

  • Since January, IRCTC has deactivated 2.5 crore user IDs and flagged 20 lakh more for revalidation after uncovering 2.9 lakh suspicious PNRs.
  • AI-powered bot mitigation and CDN integration have cut bot traffic—previously accounting for up to 50% of login attempts—during peak booking periods.
  • The upgraded platform handled a record 31,814 tickets in a single minute on May 22, demonstrating its enhanced scalability.
  • Average daily logins rose by 19.5% to 82.57 lakh in FY2024-25 and Tatkal attempt-to-booking success improved from 43.1% to 62.2% between October 2024 and May 2025.
  • The Railways plans to mandate e-Aadhaar authentication for Tatkal bookings, granting Aadhaar-verified users a ten-minute priority window at the start of sales.