Overview

• Anita Singh posted on X on July 11 that her Tejas Express meal featured rock-hard rotis, stale paneer and watery dal.
• IRCTC responded that meals undergo pre-serving quality checks, offered Singh a replacement and reported no other complaints in her coach.
• The catering arm has appointed a senior official to enforce standards and introduce stricter oversight across its premium train services.
• Social media users recounted similar failures on other high-end routes such as the Bhopal Shatabdi Express and accused contractors of malpractice.
• The dispute has reignited calls for greater vendor accountability and consistent food standards on India’s luxury rail corridors.