Overview

• Widespread reports of blank screens, freezes and crashes in Apple’s Mail app began surfacing days ago despite the iOS 18.5 update debuting last month
• The glitch spans multiple iPhone models dating back to the iPhone 12, indicating a software fault rather than a hardware issue
• Users say temporary steps—such as restarting devices, force-closing the app or disabling keyboard auto-correction and smart punctuation—offer only short-lived relief
• Some users have also tried disabling their iCloud account in Mail settings or reinstalling the app without achieving a lasting fix
• Apple’s System Status page shows no reported problems; the company has yet to respond publicly or release an official patch