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iPhone 15 Pro Garners Lowest Percentage of 5-Star Reviews Since iPhone 8 Launch

Analysis reveals noticeable decline in 5-star reviews for past two iPhone generations, with iPhone 15 Pro's ratings dropping 12% points compared to its predecessor, amid reported issues of overheating, paint chipping, and display burn-in.

  • The iPhone 15 Pro has received a 5-star review from only 72% of buyers, marking a 12% decrease compared to the ratings of its predecessor, the iPhone 13 Pro.
  • In comparison to previous models, the number of 5-star reviews has been declining for the last two generations of iPhones, starting from the iPhone 14.
  • Problems such as overheating, paint chipping, and screen burn-in have been reported with the iPhone 15 Pro, likely contributing to the lower customer satisfaction ratings.
  • The base models of iPhone 15 and iPhone 15 Plus appear to have been better received than the Pro model, gaining 5-star ratings in 76% and 74% of reviews respectively.
  • Despite the decrease in 5-star reviews, Apple claimed a 98% satisfaction rate for the iPhone 14 series in its March quarter earnings, highlighting a potential gap between early adopters and average consumer ratings.
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