iOS 18 to Enable Live Video Calls with 911 for Enhanced Emergency Response
Apple's new feature will allow dispatchers to request live video and photos, significantly improving situational assessment and response times.
- Emergency platforms RapidSOS and Prepared will support the new feature, covering nearly all U.S. 911 calls.
- Live video calls will help dispatchers identify landmarks and assess emergencies more accurately.
- The feature aims to alleviate the burden on the overwhelmed 911 system, which faces staffing shortages.
- Existing Emergency SOS functionalities like voice calls, texts, and location sharing will be complemented by the new video capability.
- The rollout is part of Apple's broader strategy to integrate advanced safety features into its devices.