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Investor Loses 783 BTC ($91 Million) in Support-Impersonation Scam

On-chain traces point to laundering via Wasabi Wallet, prompting fresh warnings from Binance about fake support outreach.

Overview

  • The theft occurred on Aug. 19 and was disclosed on Aug. 21 by on-chain investigator ZachXBT, who traced the initial movements of the funds.
  • Attackers impersonated a cryptocurrency exchange and a hardware wallet provider’s support to obtain credentials through texts and related social engineering tactics.
  • The stolen Bitcoin was routed into Wasabi Wallet and split across addresses as laundering began, with no suspects or arrests reported in this case.
  • Binance cautioned users about fraudulent SMS messages and said it does not contact customers via phone or text, while the impersonated firms were not identified.
  • The incident aligns with a broader 2025 rise in social engineering losses, echoing a $243 million impersonation theft a year earlier that later saw arrests.