Overview

• Roshan Patel posted a screenshot on X of a college intern’s first-day email asking “have we tried increasing revenue?” on July 28.
• The CEO’s post has drawn more than 11 million views as social media engagement continues to climb.
• Supporters praised the intern’s straightforward business instinct and dubbed him a “genius.”
• Critics faulted Patel for publicizing an internal message, warning it could deter candid suggestions.
• Arrow Payments has not disclosed any formal response to the revenue proposal.