Overview
- Earlier today users reported that Instagram Direct would not load messages, showed older conversations instead of recent ones, or failed to display sent messages.
- Downdetector logged a sharp rise in problem reports that concentrated in Brazil and also rose in the United States, the United Kingdom and India.
- In the United States some users reported problems with Facebook and Facebook Messenger as well, which could indicate an issue tied to Meta’s shared infrastructure.
- Downdetector compiles user-submitted reports and compares them to normal baselines, so spikes strongly suggest a real fault but do not by themselves prove a full global outage.
- Meta had not provided an official cause or scope update at the time of reporting, so the key things to watch are an official status post from Meta and whether reports fall back to normal levels.