INSS Services Restart After Dataprev Migration as Early Outages Hit Users

Overview

• Dataprev says the systems migration was completed on Sunday, enabling the return of Meu INSS, Central 135 and in-person services starting Monday, with the retirement simulator slated to come back on Wednesday, February 4.
• Reports from cities such as Fortaleza and Porto Alegre described systems down or slow, leaving some beneficiaries without service despite the official restart.
• Authorities said activation would be gradual, asked users to retry digital access outside business hours when necessary, and are monitoring performance in real time.
• The INSS will prioritize rescheduling for appointments canceled during the suspension and plans targeted weekend mutirões where needed.
• More than 220 professionals took part in the migration, which is expected to cut benefit payroll processing time from 96 to 48 hours and support higher traffic after demand spiked above 10 million daily accesses on two days.