Overview
- The INSS reports R$2.1 billion already refunded to 3.1 million beneficiaries nationwide, with state-by-state payouts such as Rio de Janeiro’s 237,138 beneficiaries receiving R$163.7 million.
- The new phase allows more than 500,000 people who got irregular responses from entities, including forged signatures or fabricated audio, to adhere to the agreement via the Meu INSS app or at Correios branches, not by phone 135.
- Refunds cover discounts between March 2020 and March 2025, are deposited directly into benefit accounts with IPCA correction, and do not initially require lawsuits or document submission.
- The INSS requested a R$425.23 million budget supplement, an R$142.96 million unlock, and a R$217 million commitment-limit advance, warning of risks to payroll processing, tele-service, Dataprev systems, and Correios support if funds fail to materialize.
- The backlog of pending benefit requests has more than doubled since early 2023 to about 2.3–2.6 million in 2025, with reports of productivity-bonus programs suspended due to funding constraints.