Overview
- A nearly 60-page report released Thursday finds the 2022 website project burned at least $2 million and possibly more than $4 million before it was halted in September 2025.
- Investigators say leaders prioritized a public-facing redesign over an overhaul of the aging reservation system despite a 2018 consultant warning to fix the back end first.
- The report cites minimal board oversight and faults the general manager for lacking a qualified project lead and for not keeping directors fully informed as costs rose.
- Concerns are raised about former general manager Bob Davis serving as a paid senior advisor as incoming leader Alex Kryska begins in January 2026.
- The Steamship Authority says it is reviewing the findings and declined specific comment, and it has planned a combined launch of a revamped website and new reservation system next fall.