Overview

• Hannah Jacobs suffered an immediate allergic reaction after taking a sip of the drink at a dental appointment.
• The barista, Urmi Akter, claimed she did not hear the request for soya milk and did not show the allergy book to the mother.
• Legal protections allowed Ms. Akter to avoid answering incriminating questions during the inquest.
• The mother, Abimbola Duyile, expressed her frustration and terror upon realizing the drink contained dairy.
• Medical experts testified that timely administration of adrenaline might have saved Hannah's life.