Overview
- Four out of five respondents report observable links between psychological safety and tangible AI outcomes, with 84% citing direct business impact.
- Nearly one in four leaders say they hesitated to lead or propose an AI project because of fear of failure or criticism, while 73% feel safe giving honest feedback.
- Only 39% rate their organization’s psychological safety as high, and 48% describe it as moderate, indicating uneven cultural readiness.
- Respondents identify clarity on how AI will affect jobs (60%) and leaders modeling openness to questions and failure (51%) as the most effective levers to improve safety.
- The report was produced by MIT Technology Review Insights in collaboration with Infosys, which is using the findings to advance its AI adoption guidance and promote its Topaz offerings.