Overview

• Following a competitive procurement, the NHS Business Services Authority selected Infosys for its track record in large-scale digital transformation and user-centric design.
• The new system will replace the Electronic Staff Record to continue paying 1.9 million NHS staff and processing more than £55 billion in annual payroll across England and Wales.
• The platform is designed to support the full employee lifecycle from recruitment and onboarding to career development, payroll, and retirement, with integrations across NHS systems and self-service features.
• Infosys plans to use AI and analytics, including its Topaz tools, to strengthen workforce planning and enable data-driven decision-making.
• The award is among the largest recent UK public-sector IT contracts, with Computer Weekly reporting it expands Infosys’s UK public-sector business more than 160-fold, while the company’s shares finished slightly lower on the day.