Overview
- The institute completed the Solución Integral conversion on December 22, reporting 238,000 liquidations, 1,258,000 balance reductions and 3,360,000 other restructures.
- Beneficiaries can check changes at infonavit.org.mx/solucionintegral using their name, Social Security Number or credit number, with services provided free of charge without intermediaries.
- Relief varies by loan and can include reduced interest rates, fixed monthly payments and direct application of employer contributions to principal for active workers, with some cases receiving full discharge.
- Loans are canceled if the borrower has paid 2.7 times the original principal amount excluding insurance and commissions, and the mortgage-cancellation letter can be requested through Mi Cuenta Infonavit.
- The program is being applied automatically in many cases, with reports of a six-month option to revert to prior terms and mixed references on eligibility timing around May 2021, so borrowers should confirm their status on the portal or at service centers.