Overview

• Pietra Luccas, a San Francisco-based influencer, boarded a flight with her 175-pound Great Dane, Charlie, as a service dog, purchasing three seats for the journey.
• Her viral Instagram video, now with over 45 million views, has reignited questions about accommodating oversized service animals on flights.
• Critics online and among passengers have accused Luccas of exploiting service-animal policies, doubting Charlie's legitimacy as a service dog.
• Under ADA guidelines, service animals must be trained to perform specific tasks for a handler with a disability, and airlines cannot deny access based on allergies or fear.
• Despite public backlash, Luccas maintains that Charlie is essential for her and ensures compliance with airline policies before traveling.