Influencer By Mounamour Fined €50,000 Over Consumer Protection Violations
French authorities penalize Hadja Diaby for legal shortcomings in her cosmetics business, including unfulfilled orders and lack of required consumer information.
- Hadja Diaby, known as By Mounamour, was fined €50,000 by French consumer protection authorities for violations tied to her online cosmetics business.
- The investigation revealed issues such as missing mediator contact details and inadequate information on consumers' right to retract purchases.
- Numerous complaints were filed by customers, including reports of unfulfilled orders and delays, contributing to the penalty.
- Her cosmetics brand, which includes products like black soap, received a 1.1/5 rating on TrustPilot, with customers citing poor service and delivery failures.
- A victims' advocacy group has supported over 500 complaints against the influencer, alleging product safety concerns and regulatory breaches.
Ouest-France 
Le Figaro 