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IndiGo Rostering Crisis Triggers Mass Cancellations, Grounds Delhi Departures as Fares Surge

The airline cites pilot-rostering failures, promising automatic refunds plus a temporary waiver.

Overview

  • IndiGo confirmed a full-day halt of all domestic departures from Delhi on Friday and issued a public apology.
  • Reports counted more than 500 cancellations across India on Friday, including 46 from Pune according to airport officials.
  • Passengers were stranded for hours, with one ChandigarhPune flight leaving the next morning after an overnight wait.
  • Seat shortages drove sharp price spikes on other airlines, with ChandigarhDelhi fares near ₹16,000, ChandigarhBengaluru around ₹65,000, and LucknowMumbai about ₹48,000.
  • IndiGo said a schedule system reboot would begin Saturday and offered automatic refunds plus a fee waiver for changes or cancellations on bookings dated December 5–15.