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IndiGo Replies After Kiran Mazumdar-Shaw Calls Premium ‘Gourmet’ Meal Tasteless

The airline thanked Kiran Mazumdar-Shaw for her feedback, pledging to refine the menu with The Oberoi.

Overview

  • Kiran Mazumdar-Shaw posted a photo on X criticizing IndiGo’s IndiGoStretch menu as uninviting and tasteless and urged a customer survey.
  • Her post named The Oberoi as the catering partner and said she preferred the carrier’s regular items over the premium selections.
  • The shared menu listed items such as a German lentil and feta salad with beetroot aalouti, lavash with cream cheese yoghurt dip, and a tres leches dessert.
  • IndiGo issued a response expressing appreciation for the feedback, saying it was delighted she enjoyed the overall Stretch experience and would work with The Oberoi to refine offerings.
  • The post drew wide online attention, with users debating expectations for domestic in-flight meals after media outlets initially noted no airline comment.