Overview
- Captain Pradeep Krishnan addressed a delayed Coimbatore-bound flight in Tamil, offering a direct apology to passengers.
- He told travelers, “we’re not on strike,” and urged kindness toward IndiGo ground staff working through the backlog.
- The Instagram video, posted December 6, drew roughly 19.3 million views and thousands of supportive comments by Monday.
- IndiGo warned of continuing delays after canceling more than 650 flights on Sunday and over 150 on Monday.
- Reports attribute the cancellations to a cockpit crew shortage linked to newly implemented pilot rest regulations, with passengers on Krishnan’s flight responding with applause.