Overview
- IndiGo said it operated about 1,650 flights on December 7 with punctuality near 75% and service at 137 of 138 destinations.
- The Civil Aviation Ministry reported over ₹610 crore in refunds processed and roughly 3,000 bags returned, directing completion of refunds for canceled or severely delayed flights by 8 p.m. Sunday.
- DGCA issued a December 6 show-cause notice to CEO Pieter Elbers for planning and management failures tied to FDTL rollout, giving him 24 hours to respond and summoning senior officials.
- Reported cancellations totaled about 1,000 on December 5, 850 on December 6, and 650 on December 7 due to a systems failure compounded by rostering gaps, weather and airport congestion, and new duty-time rules.
- IndiGo’s board formed a Crisis Management Group to oversee stabilization, and aviation experts say the Home Affairs Ministry could review the foreign CEO’s security clearance, a possibility that could affect his tenure.