Overview
- Flight 6E1085, scheduled to leave Mumbai at 4:05 am for Krabi, departed around 1:00–1:21 pm after a prolonged hold.
- The airline cited a late incoming aircraft, air‑traffic congestion and the cockpit crew reaching flight duty‑time limits as the causes.
- Two travelers were declared unruly during the wait, deboarded under protocol and handed to security, which added to the delay.
- Widely shared videos show passengers abusing crew, chanting slogans and a man kicking the cockpit/front exit door.
- IndiGo said meals and refreshments were served multiple times and staff assisted customers, as the episode renewed focus on FDTL‑driven operational pressures.