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IndiGo Faces Backlash Over Mosquito Infestation on Lucknow-Delhi Flight

Passengers criticize IndiGo's hygiene standards and insufficient response after a mosquito swarm disrupted a flight, with the DGCA yet to address the issue.

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Overview

  • Journalist Manisha Pande reported a mosquito infestation on an IndiGo flight from Lucknow to Delhi, describing the journey as uncomfortable and unhygienic.
  • The flight crew attributed the mosquito problem to an open door and provided ineffective lemongrass patches as a solution, frustrating passengers.
  • IndiGo stated that its aircraft undergo regular fumigation and that it is working with airport authorities to address mosquito entry, but passengers remain dissatisfied.
  • The incident highlights recurring complaints about mosquito infestations on IndiGo flights, particularly from Lucknow, and broader concerns about the airline's service quality.
  • Despite growing criticism and calls for accountability, the Directorate General of Civil Aviation has not issued a public response as of April 22.