IndiGo Faces Backlash After Passenger Alleges ₹6,000 Bribe Over Complaint
Podcaster Prakhar Gupta accuses IndiGo of mishandling flight schedule changes and offering money to delete his public criticism.
- Podcaster Prakhar Gupta criticized IndiGo on X for preponing his flight by 2.5 hours without sufficient notice, causing him to miss the new check-in time.
- Gupta alleged that IndiGo staff were rude and unprofessional during the resolution process, accusing him of filming and playing inappropriate voice messages on speakerphone.
- The airline reportedly charged Gupta an additional fee for a new ticket, which he claimed was adjusted suspiciously and lacked transparency.
- Gupta further alleged that IndiGo offered him ₹6,000 to remove his viral complaint post on X, which had garnered significant attention online.
- IndiGo responded by attributing the schedule change to Republic Day security measures and stated that passengers were informed in advance, though Gupta disputes this claim.