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IndiGo Disruptions Persist Into Day 7 as Cancellations Fall and Government Signals Penalties

Regulators pressed IndiGo over planning lapses, warning of penalties.

Overview

  • India’s largest carrier planned 1,802 services on Monday to 137 of 138 destinations, with an estimated 400–650 cancellations still affecting major hubs.
  • Delhi issued a passenger advisory for likely delays as airports reported heavy impacts, including 134 cancellations in Delhi, 127 in Bengaluru and 77 in Hyderabad.
  • The DGCA granted IndiGo CEO Pieter Elbers and accountable manager Isidro Porqueras a 24‑hour extension to reply to show‑cause notices citing significant lapses in rostering and oversight, with decisions pending after the 6 pm Monday deadline.
  • The civil aviation ministry said refunds processed reached about Rs 610 crore, baggage deliveries accelerated with roughly 4,500 of 9,000 bags returned, and fare caps and fee waivers remain in force to protect passengers.
  • IndiGo attributed the turmoil to crew availability under enforced FDTL rules but says operations are improving and targets network stabilisation by December 10, as the minister told Parliament strict action will be taken to set an example.