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IndiGo Disruptions Enter Day 7 as Operations Recover and Government Scrutiny Intensifies

Regulators say IndiGo’s rostering fell short of new pilot rest rules.

Overview

  • Airports in Delhi, Mumbai, Bengaluru, Hyderabad and Kolkata continued to report hundreds of cancellations and delays, with Delhi issuing a fresh advisory for passengers to check flight status before leaving for the airport.
  • The DGCA granted IndiGo CEO Pieter Elbers and accountable manager Isidro Porqueras a 24‑hour extension to reply to show‑cause notices, with responses due by 6 pm Monday and possible enforcement action to follow.
  • The Civil Aviation Ministry capped fares, ordered quick refunds and baggage return, and reported at least ₹610 crore in refunds processed and thousands of bags delivered as passenger relief accelerated.
  • IndiGo says it expects network stability by December 10, has activated a board‑level crisis group, restored service to 137 of 138 destinations, and lifted on‑time performance toward 75% from the lows seen late last week.
  • Total cancellations over the week exceeded 4,500 as the airline and regulator implemented temporary rostering relief tied to the new Flight Duty Time Limitations to help rebuild schedules.