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IndiGo Cancels 650 Flights as Operations Improve Under Regulator Scrutiny

Regulators cite failures in adapting to revised flight‑duty limits, issuing show‑cause notices as IndiGo works toward a December 10 stabilisation target.

Overview

  • The airline operated about 1,650 of roughly 2,300 scheduled services on Sunday with on‑time performance near 75%, though large hubs such as Delhi, Mumbai and Kolkata still saw over 100 cancellations each in some cases.
  • The DGCA issued show‑cause notices to CEO Pieter Elbers and the accountable manager over planning and oversight lapses linked to the FDTL roster rollout, and granted a 24‑hour extension to file replies.
  • The Civil Aviation Ministry reported largely normal terminal conditions at major airports and moved to protect passengers with fare caps, a control room and directives on refunds and baggage delivery.
  • IndiGo said it has processed about Rs 610 crore in refunds and returned around 3,000 separated bags so far, set up a board‑level crisis management group and expects full network stability by December 10.
  • Passenger hardship persisted with long waits, rebookings and missing luggage, while the pilot union warned that pausing revised fatigue rules to hasten recovery could undermine safety.