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IndiGo Cancellations Ease as Government Caps Fares and Regulator Issues Show-Cause

The aviation regulator says IndiGo misplanned new pilot rest rules, leading to the current disruption.

Overview

  • On day six, IndiGo said it would operate around 1,650 flights with on-time performance near 75%, as reports indicated roughly 650 cancellations on Sunday after well over 1,000 on Friday.
  • The DGCA served a show-cause notice to CEO Pieter Elbers and COO Porqueras with 24 hours to explain lapses, and a four-member panel was tasked to report findings within 15 days.
  • The Civil Aviation Ministry reimposed airfare caps and ordered consumer relief, directing full refunds by 8 pm Sunday, free rescheduling, and delivery of separated baggage within 48 hours.
  • To stabilise operations, regulators granted temporary relief from stricter night-duty FDTL rules, including permission to count leave toward weekly rest and exemptions running to February 10, 2026.
  • Indian Railways added special services and extra coaches to move stranded travellers, while IndiGo offered full waivers on cancellations and rescheduling for bookings through December 15.