Overview
- Flight 6E 6133 was scheduled to depart Mumbai Terminal 2 for Rajkot at 7:25 am after boarding began around 6:45 am.
- A passenger posting on X said crew told travellers the captain was late, a claim that contrasted with IndiGo’s reference to operational issues.
- Delay alerts shifted the departure to 7:55 am, then 8:40 am, and later 10:30 am, leaving passengers seated onboard for more than three hours.
- IndiGo issued an apology, said teams provided refreshments and assistance, and confirmed a refund that should reflect within 24–48 business hours.
- The passenger acknowledged the refund but said the disruption ruined planned meetings and renewed calls online for clearer delay communication and accountability.