India's UPI Faces Second Major Outage in a Week, Disrupting Millions

The April 2 outage affected platforms like Google Pay, Paytm, and PhonePe, with no official explanation yet provided for the recurring disruptions.

Unified Payments Interface (UPI) services experienced a significant outage on April 2, 2025, affecting major platforms such as Google Pay, Paytm, and PhonePe.
This marks the second major UPI disruption within a week, with the latest outage peaking between 5:00 PM and 8:00 PM IST and over 450 complaints logged on Downdetector.
No official statements have been issued by leading digital payment providers or the National Payments Corporation of India (NPCI) regarding the cause of the outage.
Social media users expressed frustration over failed transactions and raised concerns about the reliability of digital payment systems, which are increasingly critical for everyday transactions.
The UPI system, which processes billions of transactions monthly, has seen rapid adoption, but recurring outages highlight vulnerabilities in its infrastructure.