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India’s SIM-Binding Mandate Takes Effect as WhatsApp Web Begins Six-Hour Logouts

Officials say tying accounts to KYC-verified SIMs will improve traceability to curb fraud.

Overview

  • The Department of Telecommunications’ order took effect on March 1, covering WhatsApp, Telegram, Signal and other messaging apps that use mobile numbers.
  • Platforms must ensure accounts work only when the registered SIM is physically present in the user’s primary phone, with roaming unaffected if the SIM remains active.
  • Web and desktop sessions are required to auto‑logout at least every six hours as apps perform periodic checks for SIM presence.
  • WhatsApp has begun showing in‑app notices in India and testing beta flows that state it will verify the SIM card is in the phone.
  • An industry group has filed a court challenge to the rule, while the government cites cybersecurity goals and warns of enforcement for non‑compliance.