Overview
- A British vlogger known as Backpacker Ben posted an Instagram video showing a cleaning worker collecting coach waste and discarding it onto the tracks.
- The post, captioned "How they clean trains in India," drew roughly 260,000 views and about 6,400 likes, and was widely reshared across platforms.
- RailwaySeva publicly expressed regret and asked for the complainant’s PNR and mobile number via direct message or RailMadad to initiate action.
- In a follow-up, RailwaySeva said it was still waiting for those details to register the complaint and expedite resolution.
- Social media users condemned the act as undermining the Swachh Bharat cleanliness drive, with posts tagging Indian Railways and demanding accountability.