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Indian Railways Overhauls Tatkal Booking with Aadhaar Verification and AI-Powered Bot Blockers

Mandating Aadhaar authentication aims to curb fraud by granting verified users priority access during the first ten minutes of Tatkal bookings.

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Indian Railway (Photo: Freepik)

Overview

  • IRCTC has deactivated 2.5 crore suspected user IDs to eliminate fake profiles and curb automated ticket hoarding.
  • By June’s end, IRCTC will require e-Aadhaar authentication for all Tatkal bookings and impose a three-day waiting period on newly registered, unverified accounts.
  • The AI-powered anti-bot system has reduced bot login attempts from nearly half to a minimal level and increased Tatkal booking success from 43.1% to 62.2%.
  • A new CDN partnership now delivers 87% of static site content externally, enhancing speed and server resilience during peak booking hours.
  • Daily new IRCTC registrations have fallen from about 60,000–65,000 to roughly 10,000–12,000, reflecting the crackdown on disposable emails and fraud.