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Indian Railways Launches RailOne Super App to Consolidate Passenger Services

A single platform replaces multiple apps to cut booking friction for passengers.

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Overview

  • RailOne unifies reserved, unreserved and platform ticket booking with PNR checks, train status, coach positioning and customer feedback in one interface using existing Rail Connect or UTS credentials.
  • The app is available now on Android’s Google Play and Apple’s App Store.
  • Tatkal reservations now require OTP-based Aadhaar or DigiLocker authentication to tackle fraud.
  • Under new rules, waiting-list charts will be drawn eight hours before departure and trains scheduled before 2 PM will have charts released by 9 PM.
  • An integrated R-Wallet feature enables secure payments via mPIN or biometric login.