Overview
- The couple say a confrontation at Seehotel Schwert in Gersau in late June left Nikita with one tooth lost, damage to 11–12 others and a jaw injury, along with PTSD and anxiety.
- The dispute allegedly began over a room fan and language barriers, with the pair claiming they were treated disrespectfully compared with German-speaking white guests.
- They report calling police and seeking medical care, with Karan spending hours at a local station, after which they cut short their trip and returned to Canada.
- Hotel management denies the account, alleging the couple were rude, filmed staff without consent and assaulted a 60-year-old employee, who was hospitalized.
- The hotel says a glass was thrown in self-defence and evidence was submitted to police, while media reports note no clear public statement from Swiss authorities.