Overview
- Over 200,000 gig workers logged off on New Year’s Eve, slowing food and quick‑commerce deliveries across major cities, union leaders say.
- Zomato said service was unaffected and blamed isolated miscreants, while unions report widespread delays and cite surge incentives of up to Rs 3,000 a day as evidence of pressure.
- Workers are seeking transparent pay, removal of 10‑minute delivery pressure, safeguards against arbitrary deactivation, insurance, safety gear, rest breaks, social security, and collective bargaining rights.
- Union leaders call for tripartite negotiations and propose measures such as a minimum monthly income and a platform‑funded welfare fund covering health, accidents, and pensions.
- Lawmakers weighed in after the action, and a central draft notification on gig workers followed, as unions warn of further non‑violent strikes without substantive talks.