Overview

• Platform and handling fees on Indian delivery and quick commerce apps have climbed to between Rs 9 and Rs 15 per order, accounting for roughly 1–3% of typical basket values.
• Quick commerce platforms including Zepto, Blinkit and Swiggy Instamart have introduced surcharges for small orders, large orders, weather conditions and peak times, ranging from Rs 6 to Rs 30 per order.
• Blinkit posted a loss of Rs 178 crore while Swiggy Instamart incurred an Rs 840 crore deficit in the January–March 2025 quarter.
• Zomato and Swiggy first introduced platform fees in 2023 and have incrementally raised them to Rs 10 and Rs 11.80 per order respectively by October 2024.
• Analysts at Axis Capital signal that room remains for further platform fee increases, which could push per-order charges even higher.