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India Tops Global AI Trust and Adoption but Faces Risks from Overreliance

New KPMG study reveals 97% of Indian workers use AI intentionally, yet 73% report errors and 72% admit policy violations, raising concerns about governance and human interaction loss.

Overview

  • India leads globally in AI trust, with 76% of respondents expressing confidence, compared to a 46% global average.
  • The study shows 97% of Indian workers intentionally use AI, and 67% say they cannot complete tasks without it.
  • Despite high trust and adoption, 73% of Indian employees admit to errors caused by AI, and 72% have violated company AI policies.
  • While 64% of respondents have received AI training and 83% of organizations have governance strategies, 78% remain concerned about AI's negative impacts, particularly the loss of human interaction.
  • The findings highlight India's dual position as a leader in AI optimism and a nation grappling with the risks of rapid adoption and overdependence.