India Post to Merge Registered Post Into Speed Post on September 1
The merger preserves proof-of-delivery as it rolls out end-to-end online tracking, OTP-enabled delivery, cash-on-delivery services
Overview
- Department of Posts announced on August 6 that Registered Post processing will integrate into Speed Post to accelerate mail operations and improve delivery timelines.
- Customers booking Speed Post with registration will retain addressee-specific delivery and legal acknowledgement features historically offered by Registered Post.
- New service features include real-time online tracking, OTP-based secure delivery, cash-on-delivery options, volume discounts and credit facilities for frequent users.
- Base rates for Speed Post start at Rs 41 for up to 50 grams, raising concerns about affordability for bulk, rural and low-income senders.
- India Post is upgrading automated processing centres and training staff ahead of the September 1 rollout to support unified operations.