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India Post Opens Metro Service Desk at Mumbai's CSMT, Plans Rollout to Three More Stations

The pilot places postal counters in a busy metro station to make services easier to reach.

Overview

  • India Post and MMRCL opened a staffed service desk and art displays at the Aqua Line’s CSMT station, inaugurated by Chief Postmaster General Amitabh Singh with Mumbai Region director Kaiya Arora.
  • The installation is located near Entry/Exit Gates A2 and A3 to serve high commuter footfall.
  • The desk provides guidance on postal offerings and sells philatelic merchandise including augmented reality postcards, coasters, water bottles and tote bags.
  • A My Stamp counter enables personalized postage featuring visitors’ photographs.
  • India Post says the pilot will extend next to BKC, SEEPZ and Cuffe Parade with similar desks and displays.