Overview
- The Ministry of Road Transport and Highways told all motor vehicle aggregators to remove any pre‑ride or mid‑ride tipping prompts from their apps and review interfaces for compliance.
- Clause 14.15 of the Motor Vehicle Aggregator Guidelines, 2025 allows a tipping feature only after journey completion and requires the full tip amount to be credited to the driver with no platform deductions.
- MoRTH cited examples such as “Advance Tip”, “Choose an Add‑on” and messages claiming tips could speed up confirmation or improve driver acceptance as the kinds of prompts to be removed.
- The directive, dated August 11, 2026, framed compliance as immediate and asked platforms to modify non‑compliant elements without delay rather than setting a fixed deadline or spelling out penalties.
- The move follows citizen complaints and a LocalCircles survey and reinforces earlier Central Consumer Protection Authority concerns; regulators will likely monitor how quickly major apps implement the changes and whether enforcement steps follow.